Conrad Fort Lauderdale Beach

Let me first say that the staff at the Conrad Ft. Lauderdale Beach are very kind, sincere, and helpful, and the location is very nice. This was my second time at this hotel, and obviously, I enjoyed my first stay well enough to come back. I went to check in, and my room wasn't ready, so my wife and I went up to grab lunch at Spinnakers by the pool. The food there is good but not unexpectedly it is quite expensive. After lunch, the room was ready, and we got an unexpected upgrade from oceanfront suite to an oceanfront residence. The room was large and had a good view. For the most part, everything went well during our stay, and they even brought us an anniversary cupcake to celebrate 19 years since the day my wife and I met. Then, on the night before we were leaving, things went south. We ordered room service and were eating our food in the living room area when all of a sudden, a GIANT cockroach came out from under the couch. Our appetite was ruined, so we didn't eat the rest of our very expensive food, and we were extremely grossed out the rest of the stay. Management offered to add another $50 food and beverage credit to our stay, but that discount never came off of our final invoice. All in all, we waisted over $120 worth of room service and never even got a true apology from anyone, let alone any compensation. I'd like to give this hotel 5 stars, but I just can't bring myself to recommend this place to anyone after what happened to us.

Stay is over the weekend during Nov 2023. Had a really good experience with the Conrad FT FL. The check in was smooth and communication easy with hotel team. The room was nice and clean the view from the 15th floor ocean front view of the beach. The feel of the hotel is very lay back and easy to relax. Conrad acknowledge it Hilton members. the staff from front desk to pool area, beach and bar all were great and friendly. defiantly will be coming back.